Payment Policy

Welcome to Jordys.com.au. We aim to provide a seamless and secure shopping experience for our customers. Please read our Payment Policy carefully to understand the payment methods, terms, and conditions.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express.
• PayPal: You can pay securely using your PayPal account.
• Afterpay: Shop now and pay later with Afterpay. Split your purchase into four interest-free installments.
• Apple Pay and Google Pay: For a quick and secure checkout experience.
• Bank Transfer: Available upon request. Please contact our customer service team for bank transfer details.

2. Currency

• All prices listed on our website are in Australian Dollars (AUD).
• For international orders, the payment will be processed in AUD, and your bank or payment provider may charge a conversion fee.

3. Payment Security

• We use industry-standard encryption technology to ensure that your payment information is protected.
• Our payment gateways are PCI DSS compliant, offering you a safe and secure payment experience.
• Your payment details are never stored on our servers.

4. Payment Confirmation

• Once your payment is successfully processed, you will receive a confirmation email with your order details.
• If you do not receive a confirmation email, please check your spam or junk folder, or contact our customer support team.

5. Payment Issues

• If your payment is declined, please verify your payment details or try an alternative payment method.
• Should you experience repeated issues, please contact our customer support team for assistance.

6. Payment Disputes

• If you have any concerns or disputes regarding a payment, please contact us immediately.
• We will work with you to resolve the issue in accordance with our Returns & Refunds Policy.

7. Refunds

• Refunds, if applicable, will be processed using the original payment method.
• The time frame for refunds may vary depending on your payment provider.

8. Buy Now, Pay Later (Afterpay)

• When using Afterpay, the total purchase amount will be divided into four equal payments.
• The first payment will be charged at checkout, and the remaining three payments will be charged fortnightly.
• Late fees may apply if you miss a scheduled payment. Please refer to the Afterpay terms and conditions for more details.

9. Contact Us

For any payment-related inquiries, please reach out to our customer service team:

• Email: sales@jordys.com.au